Frequently Asked Questions

What do you charge for a lockout service?

Typically the lockout service fee is $ 55.

Can we open all types of vehicles?


Definition of rekeying

Most people tend to think we have to change the entire mechanism, however we can repin the inside of the existing lock so that the old key will not work.

Price for rekeying

It depends on how many doors and access areas you need.


Do we service all areas?

We cover a 200 mile radius from Chattanooga

Do we do automotive work? (i.e. repair ignition switch that isn't working)

We can replace an ignition switch and rekey the core

Do we have a place that you can bring something to us to be worked on?

Absolutely! Our office is open 8:30am-5:30pm Monday - Friday at 6496 East Brainerd Road, Chattanooga, TN 37421.

What hours is your shop open?

8:30am-5:30pm Monday - Friday unless you make other arrangements with us.

Do you work on safes?

Safes are one of our specialties and we can open any of them.

Do you schedule appointments or offer same day service?

We can schedule an appointment and we do offer same day service, we aim to meet your needs.

What if I need help outside of normal business hours?

We have an onsite 24x7 dispatch center that will help link you with a field technician to accomodate your needs.

Can you install customer provided hardware or do we provide the locks?

If you have already purchased a lock or safe we will be happy to install it, and additionally we also provide a variety of locks and different hardware for you to choose from should you choose to select one of our locks.